Quality Service Marketingtag:typepad.com,2003:weblog-1137142013-01-08T09:31:25-05:00Specializing in internal marketing & internal communicationTypePadMy Blog Has Moved!tag:typepad.com,2003:post-6a00d8341fc81f53ef017c354f039c970b2013-01-08T09:31:25-05:002013-01-07T11:31:41-05:00The Quality Service Marketing blog has a new look in a new home (located at http://www.qualityservicemarketing.com/blog/) where you'll find exciting new content + archived posts on how to create an engaged workplace and stronger brand. Come on over to QSM's...Sybil F. StershicAn Updated Holiday Classictag:typepad.com,2003:post-6a00d8341fc81f53ef017ee5c0db68970d2012-12-18T07:53:00-05:002012-11-29T21:09:34-05:00With apologies to Clement C. Moore, you can find many “Twas the Night Before Christmas” parodies. In the holiday spirit, here’s one of my favorites. One Crazy Cool Yule [Author unknown] "Twas the Night before Christmas" has lots of nice...Sybil F. Stershic"Share of Mind, Share of Heart" Book News tag:typepad.com,2003:post-6a00d8341fc81f53ef017c34b63b30970b2012-12-17T15:18:13-05:002012-12-18T09:21:46-05:00Nonprofit professionals, leaders and volunteers interested in Share of Mind, Share of Heart: Marketing Tools of Engagement for Nonprofits now have the option to purchase it in both print and electronic versions. In response to numerous requests, my latest book...Sybil F. StershicRecommended Nonprofit Books For Gift Givingtag:typepad.com,2003:post-6a00d8341fc81f53ef017ee5b7d2f7970d2012-12-11T07:53:00-05:002012-11-28T18:24:46-05:00Need a helpful gift idea for your favorite nonprofit professional or volunteer leader? Consider a book that provides valuable insight and advice on how to maximize a nonprofit’s effectiveness. Note: I’m a fan of books-as-gifts, especially when paired with chocolate...Sybil F. StershicPocket Guide to Nonprofit Board Effectivenesstag:typepad.com,2003:post-6a00d8341fc81f53ef017d3e592c39970c2012-12-04T07:53:00-05:002012-12-01T11:21:20-05:00The adage, “Good things come in small packages” applies to How to Make Your Board Dramatically More Effective, Starting Today: A Board Member’s Guide to Asking the Right Questions, by Gayle L. Gifford. This 115 page guide is a short...Sybil F. Stershic